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Joined: Jan 2008
Posts: 13,193
Traveler
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OP
Traveler
Joined: Jan 2008
Posts: 13,193 |
I am in the process of filling out the entry form and have completed the first section, but the website will not proceed to the next questions. I have tried my computer and phone and the website doesn't seem to be working. Has anyone else had this problem? It says 1of 4 completed, but NEXT when clicked will not proceed.
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Joined: Jul 2006
Posts: 13,514
Traveler
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Traveler
Joined: Jul 2006
Posts: 13,514 |
It sounds like there's an error in one of the fields. Scroll up and see if you can find the error message.
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Joined: Jan 2008
Posts: 13,193
Traveler
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OP
Traveler
Joined: Jan 2008
Posts: 13,193 |
I did check that several times, but couldn't find anything.No error message appears.I placed the 1 before the phone numbers, so no problem there.
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Joined: Nov 2023
Posts: 73
Traveler
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Traveler
Joined: Nov 2023
Posts: 73 |
Put a + in front of the 1
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Joined: Jan 2008
Posts: 13,193
Traveler
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OP
Traveler
Joined: Jan 2008
Posts: 13,193 |
I did that. No problem with the phone number. It seems they were having problems with the website. I waited about 30 minutes and was able to proceed and completed the form successfully.
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Joined: Jul 2006
Posts: 13,514
Traveler
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Traveler
Joined: Jul 2006
Posts: 13,514 |
Glad it finally worked out!
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Joined: Oct 2005
Posts: 1,634
Traveler
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Traveler
Joined: Oct 2005
Posts: 1,634 |
Under “Contacts and Addresses” they want “House/Apt#, name”. What do you fill in there?
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Joined: Oct 2013
Posts: 1,821 Likes: 2
Traveler
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Traveler
Joined: Oct 2013
Posts: 1,821 Likes: 2 |
Your house number, for example if your address is "111 Main St" than "111" will go in that field and "Main St" under the next field titled "Street name".
Be Happy! Simply because you deserve to be. 😁
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Joined: Sep 2000
Posts: 4,752 Likes: 2
Traveler
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Traveler
Joined: Sep 2000
Posts: 4,752 Likes: 2 |
Just did mine, remembered the plus sign. If born in the USA, you are American (obviously that’s what I go by!) - but I laugh because so many say it’s presumptious to say that as technically so are Canadians as we are all in North America! Sorry I’m on way too many chat boards!!! What got me was the dates. It’s month/day/year. Not day/month/year. And when doing birthday it wouldn’t take 1968, only 68. Thought that was odd!!
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Joined: Aug 2000
Posts: 83,902 Likes: 3
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,902 Likes: 3 |
Must have been an American (born in the USA!  ) who programmed it. Europeans all use day/month/year. And I guess they figure there aren't too many 100 year old people who go to SXM!!
Carol Hill
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Joined: Jan 2008
Posts: 13,193
Traveler
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OP
Traveler
Joined: Jan 2008
Posts: 13,193 |
Kim, my form was day, month, year. Are you sure yours was different?
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Joined: Sep 2000
Posts: 4,752 Likes: 2
Traveler
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Traveler
Joined: Sep 2000
Posts: 4,752 Likes: 2 |
Yes. It was weird. As I was struggling!! I couldn’t believe it wasn’t day, month, year!!
Last edited by kim; 11/07/2024 11:45 AM.
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Joined: Jun 2024
Posts: 14
Traveler
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Traveler
Joined: Jun 2024
Posts: 14 |
I filed out the entry forms before we left 2 weeks ago. When we got to customs, will still had to go thru the process at the kiosk. So, it really didn't matter to do it before. Maybe over time it will work. Once it does it will be nice and quick.
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Joined: Jul 2006
Posts: 13,514
Traveler
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Traveler
Joined: Jul 2006
Posts: 13,514 |
It seems random, as some have reported not having to reenter the information at the kiosk, and others, like you, have had to do that. Guessing that it may have something to do with how far in advance you've filled out the form, I'm going to update ours a week before we fly, just in case that makes a difference. I figure it can't hurt.
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