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#332025 03/10/2025 06:26 PM
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EdB Offline OP
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Once the registration form is completed and submitted, do they send something that they received it or a confirmation?

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EdB #332028 03/10/2025 06:42 PM
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We did not get a confirmation back in October filling out the form was seamless, but trying to do it this time there’s gotta be a glitch in the system. When trying to enter the date, there’s no way to manually put it in so you have to scroll through month by month and year by year. WTH. Scrolling this so I just put in when our passports expire in 2035 took forever but now trying to put in our birthdates. It’s just crazy.

Since nobody’s mentioned this, I have to believe there’s a glitch today in the form

EdB #332032 03/10/2025 07:25 PM
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What is the value-added of this system? What was wrong with the pre-pandemic paper form where you guessed your lodging address and there was never any issue. Ah, computer progress.

EdB #332033 03/10/2025 07:51 PM
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Originally Posted by EdB
Once the registration form is completed and submitted, do they send something that they received it or a confirmation?

Ed, you should receive an email like the one attached. If you don’t, check your Spam or Junk folder.

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fabila #332035 03/10/2025 07:57 PM
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Originally Posted by fabila
We did not get a confirmation back in October filling out the form was seamless, but trying to do it this time there’s gotta be a glitch in the system. When trying to enter the date, there’s no way to manually put it in so you have to scroll through month by month and year by year. WTH. Scrolling this so I just put in when our passports expire in 2035 took forever but now trying to put in our birthdates. It’s just crazy.

Since nobody’s mentioned this, I have to believe there’s a glitch today in the form

It’s not intuitive, but if you first click on the Year (2025) a box will open where you can quickly choose a past or future year. Repeat with Month for the months. Then choose the day you want. Double check the date the system enters… people are reporting that the system is adding or subtracting a day.

EdB #332038 03/10/2025 08:31 PM
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Good web and database designers aren’t common on SXM. If anyone knows one on-island, I know someone who is hiring. Oh, he knows a bit about the aviation industry too.

CdnCouple #332040 03/10/2025 10:49 PM
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Originally Posted by CdnCouple
Originally Posted by fabila
We did not get a confirmation back in October filling out the form was seamless, but trying to do it this time there’s gotta be a glitch in the system. When trying to enter the date, there’s no way to manually put it in so you have to scroll through month by month and year by year. WTH. Scrolling this so I just put in when our passports expire in 2035 took forever but now trying to put in our birthdates. It’s just crazy.

Since nobody’s mentioned this, I have to believe there’s a glitch today in the form

It’s not intuitive, but if you first click on the Year (2025) a box will open where you can quickly choose a past or future year. Repeat with Month for the months. Then choose the day you want. Double check the date the system enters… people are reporting that the system is adding or subtracting a day.
Correct. Once you learn how to manipulate the form, it is not that bad. I received conformation within a minute or two.

The bigger problem was the people at the kiosks upon arrival who had NOT filled out the form properly and tied the line up.


J.D.
CdnCouple #332041 03/10/2025 10:58 PM
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Thanks, but none of that worked. I tried it all. We just kept on going months by month until we got our birth years and submitted the form.

EdB #332042 03/10/2025 11:03 PM
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I submitted the form 21 days before my trip. Got nothing back. Sent email to help desk. They replied to resubmit 7 days before departure.

If you put cursor on the year when on the calendar, a drop-down displays years.

WWII #332045 Yesterday at 06:41 AM
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I submitted about 60 days out and it went through fine.

WWII correct on the cursor. I did mine on a laptop and it worked fine just now on a desktop and the dropdown appeared when you left click on the year. Perhaps some are doing it on a phone and that is a problem?


J.D.

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