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kim
Newtown, CT
Posts: 4,761
Joined: September 2000
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Joined: Sep 2012
Posts: 150
Traveler
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OP
Traveler
Joined: Sep 2012
Posts: 150 |
....we booked through Priceline....does any one have a contact for room requests - higher floor, away from pool etc.?
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Joined: Mar 2001
Posts: 17,846 Likes: 2
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,846 Likes: 2 |
Since you did not book through Royal Palm I would not know who to direct you to but I have found asking in a nice way and a modest "tip" will often get a request considered. Booking through a 3rd party may limit what will be available to you.
The time of year will come into play also, the closer to or in high season, the less chance of getting a special request.
You might try calling. 1.721.544.3737
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Joined: Aug 2007
Posts: 148
Traveler
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Traveler
Joined: Aug 2007
Posts: 148 |
We stay 2-3 times per year and book on Hotels.com. We always send an email to the front desk manager and she has always takes care of us. Diana.Esdaille@diamondresorts.com
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Joined: Feb 2007
Posts: 391
Traveler
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Traveler
Joined: Feb 2007
Posts: 391 |
Also booked through Priceline, so don't know any contacts. Don't know if you have stayed there before, this was our first time - just one night in route to French side - it was great!
Dan
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Joined: Sep 2012
Posts: 150
Traveler
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OP
Traveler
Joined: Sep 2012
Posts: 150 |
Thanks! I just sent her an email, fingers crossed! We have stayed there before, booking privately 'thru VRBO, but this time we got a great rate 'thru priceline, so not sure where we'll end up.
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Joined: Aug 2007
Posts: 148
Traveler
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Traveler
Joined: Aug 2007
Posts: 148 |
It may take a couple of days to respond but she normally responds.
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Joined: Sep 2016
Posts: 21
Traveler
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Traveler
Joined: Sep 2016
Posts: 21 |
Royal Palm has privately owned rooms? VRBO?
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Joined: Mar 2001
Posts: 17,846 Likes: 2
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,846 Likes: 2 |
They have some wholly-owned units and other units that are rented out on a regular basis.
J.D.
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