You are absolutely right Carol. It is difficult to please all of the people all of the time, so don't even try. There are hurtful things being posted on all forums because people press "enter" before engaging their brains.I would say that most people here are polite, but there are always a few that are not. We all just need to ignore them and move on.Even deleting their posts does not always work. Perhaps if they received a pm from one of the administrators it might get their attention. They often do not even realize how hurtful their posts might be because they always disregard the feelings of others all the time.