TravelTalkOnline Forums Thread Like Summary - Discount Car Rental Experience

I just wanted to give a positive review of our recent experience with Discount Car Rental. Isabelle and Laurent met us outside at the arrivals area of the Princess Julianna Airport at the agreed upon time. They escorted us to the nearby waiting Hyundai I20 that we had previously reserved and were expecting. After an examination of the vehicle and signing the reservation form, we were on our way. The drop off was a quick flawless affair as well. Laurent met us at the airport departure drop off lane at the agreed upon time. After a cursory look over the vehicle and assurances that we filled it up with fuel, we were on our way. The final bill presented was the same as original quote without any extra surcharges or surprises. We will use Discount again on our next visit to the island.

There are several good rental companies on the island and we each have our favourite. I will second @Scotia's positive experience with Discount Car Rental. I had previously used Hertz, but based on the recommendation of a friend we have now used Discount for the last 5 years, most recently this past January/February. They are a pleasure to work with, make pick-up and drop-off very simple and easy, and without any hassles. I also love that their rates are fully inclusive of all insurance, including theft, accident, and third-party liability. So simple!

Thanks for posting about a good experience. Often people seem to post only when they are displeased with something.

This is good to know. We have traditionally stayed with the US brands just because they are a known entity but these past 2 Hertz have been so disappointing (wrong size car, hatchback with no trunk despite our request, driver's seat broken both times, and both times nothing else available) we are just kind of fed up. Next year we will give Discount a try.

Yes, that is similar to my experience. I had used Hertz for 2 or 3 years without incident and then the last two years I used them they didn't have the car I had ordered and tried to give me a car in the next class down as an "equivalent". It wasn't. Both times, as a Hertz President's member, I reminded them that I was entitled to an upgrade at no charge, instead of a downgrade. They had to scramble to find me something. The first time I just chalked it up to a mistake, but after the second year in a row I decided to look elsewhere.

I haven't been happier. Discount does require a 20% upfront deposit at time of booking. In the scheme of things that isn't a large number for me and it means there is less to pay when I get to the island. It's not an issue for me, but it may be for some.

one of the best, most accurate things i've read on here in a while