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Dec 15th, 2024
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#99317
06/02/2016 05:55 PM
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Joined: Sep 2004
Posts: 1,764
Traveler
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OP
Traveler
Joined: Sep 2004
Posts: 1,764 |
Has anyone had any problems contacting Empress?. I e-mailed them on May 1st and received a reply on May 2nd. Since then I have sent 3 follow up messages with NO replies. For older posts I know Marvin is no longer with the company... does anyone have any updates.?
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Joined: Jun 2009
Posts: 5,191 Likes: 26
Traveler
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Traveler
Joined: Jun 2009
Posts: 5,191 Likes: 26 |
I contacted them for a quote a few weeks ago. They replied within a day that their computer for quoting was down and they would give me a quote in a week, which they did. Perhaps they are still having computer problems?
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Joined: Sep 2004
Posts: 1,764
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OP
Traveler
Joined: Sep 2004
Posts: 1,764 |
Thanks. Do you have the of your contact?
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Joined: Jun 2009
Posts: 5,191 Likes: 26
Traveler
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Traveler
Joined: Jun 2009
Posts: 5,191 Likes: 26 |
I just emailed: [email]info@empressrentacar.com.[/email] They signed the emails "Empress Team." Sounds as though a phone call might be the best route.
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Joined: Sep 2004
Posts: 1,764
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OP
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Joined: Sep 2004
Posts: 1,764 |
In my latest e-mail I have given then until 8th to reply in case it is a computer/internet problem. I think 5 weeks is a fair amount of time to wait for a confirmation!
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Joined: Sep 2000
Posts: 4,858 Likes: 8
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Traveler
Joined: Sep 2000
Posts: 4,858 Likes: 8 |
Why not just call? 1 866 978 0849. Or 1 721 545-2062. Or + 1 721 545 2067. Many times emails get blocked for no reason
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Joined: Dec 2005
Posts: 722 Likes: 2
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Traveler
Joined: Dec 2005
Posts: 722 Likes: 2 |
I have used them the last 3 years. I put in my info, dates etc. get a quote, and confirm. Reservation is emailed. I don't hear any more from them, but when I show up a airport I am on the list. Good service, no problems, good cars.
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Joined: Sep 2004
Posts: 1,764
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OP
Traveler
Joined: Sep 2004
Posts: 1,764 |
They gave me a quote in May, but I keep asking for a confirmation and I get no response.
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Joined: Aug 2000
Posts: 84,630 Likes: 38
Traveler
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Traveler
Joined: Aug 2000
Posts: 84,630 Likes: 38 |
Have you tried to call them?? A quick phone call, even with no international plan, may run you $3 or so. Just sayin'.
Carol Hill
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Joined: Sep 2000
Posts: 4,858 Likes: 8
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Traveler
Joined: Sep 2000
Posts: 4,858 Likes: 8 |
Carol_Hill said:
Have you tried to call them?? A quick phone call, even with no international plan, may run you $3 or so. Just sayin'. <img src="http://www.traveltalkonline.com/forums/images/graemlins/Thumbsup.gif" alt="" />
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Joined: Sep 2004
Posts: 1,764
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OP
Traveler
Joined: Sep 2004
Posts: 1,764 |
Called them and waiting for the confirmation e-mail.
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Joined: Aug 2000
Posts: 84,630 Likes: 38
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Traveler
Joined: Aug 2000
Posts: 84,630 Likes: 38 |
Carol Hill
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