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kim
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#37158
01/30/2015 09:42 AM
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Joined: Sep 2006
Posts: 5,680
Traveler
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OP
Traveler
Joined: Sep 2006
Posts: 5,680 |
Just saw a post on FB that someone booked online with VI Airlink for a flight from Tortola to Anegada and didn't notice that the fares are posted in GBP. They ended up paying $338 for the 15-min flight instead of the usual $99.
She said VI Airlink won't refund the difference and told her to call to book a flight next time.
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Joined: Nov 2000
Posts: 3,359
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Traveler
Joined: Nov 2000
Posts: 3,359 |
That's very weird. I've noticed that online site behaves oddly in the past and never trusted it enough to book that way. Calling is good advice!
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Joined: Sep 2006
Posts: 5,680
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OP
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Joined: Sep 2006
Posts: 5,680 |
I looked at it and it does say fares are quoted in GBP, but it's not very noticeable or expected.
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Joined: Feb 2001
Posts: 4,214
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Traveler
Joined: Feb 2001
Posts: 4,214 |
If they used a credit card, they might be able to dispute the charge with them.
Colleen ![[Linked Image]](https://www.tickerfactory.com/ezt/d/4;10765;60/st/20230111/e/Bvi+Land+Based+Trip/dt/0/k/cc92/event.png)
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Joined: Dec 2005
Posts: 10,213
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what is to dispute? not reading what you signed?
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Joined: Mar 2008
Posts: 8,530
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Traveler
Joined: Mar 2008
Posts: 8,530 |
I saw that post too. Last year I went to book them to Anegada, knew it was $99 RT, tried the website and when the numbers didn't jive, I picked up the phone and called. I did notice pretty quick that it was quoting GBP and looked for some sort of method to change it to USD. Not there. Why that person went ahead and booked and added cc info I can't understand.I also can't understand why the website is the way it is. As with anything in the BVI, it is always best to call. Technology just ain't their thing.
My foot fits right into my shoe and my shoe will fit right into your...
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Joined: Feb 2008
Posts: 826
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Traveler
Joined: Feb 2008
Posts: 826 |
Wow … I have never heard of such a high rate to fly to Anegada! That's really, really ridiculous and I should think a rather black eye for VI Airlink as well.
Can you provide a link to the Facebook page?
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Joined: Sep 2006
Posts: 5,680
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OP
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It's on the BVI Community Board.
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Joined: Nov 2000
Posts: 3,359
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Posts: 3,359 |
I think the standard charter rate is $400 each way so it could have been worse.
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Joined: Nov 2006
Posts: 53
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Joined: Nov 2006
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We are in the process of making reservations with VI airline now.
Guess I will make sure to call and have an email confirmation! Anyone know what they allow in weight for luggage? thanks!
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Joined: Mar 2009
Posts: 1,318
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Joined: Mar 2009
Posts: 1,318 |
I dealt with them (VI Airlink) for our flights (round trip from SJU->EIS) over the NYE period and couldn't have been happier. Just my $02
... DIF all the time... ![[Linked Image]](https://www.tickerfactory.com/ezt/d/4;10732;128/st/20230801/e/Our+Vacations/dt/0/k/323d/event.png)
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