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Joined: Jul 2011
Posts: 367 Likes: 1
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Joined: Jul 2011
Posts: 367 Likes: 1 |
I've seen positive reviews for Secret Seafood, so I know it must be popular with some diners, but after our dinner last night I doubt we'll return.
Unfortunately there was light rain and heavy clouds when we arrived at 6:30, so no pretty sunset or tables by the railing overlooking the water. All the tables were occupied, so guests were all grouped under their metal overhang and rain curtains were down by some tables. There were several large tables of 10 and 14, so the noise level was terrible, despite the open setting. The noise was amplified by the metal roof and the large number of people, so it was very unpleasant. I'm guessing that echoing noise would bother me even if there were fewer guests. Some places just don't have good acoustics, although that's not usually an issue with open air places. Ziggy and his servers were working hard and very personable, but they just weren't keeping up with the full restaurant. Don't know if a server hadn't shown up or they just underestimated how many they needed for that size crowd. We were a group of 4, so waited a long time for 2 glasses of wine, then longer for our large bottle of water (with 3 glasses) and a frozen drink. Despite asking twice, we never were able to get a 4th glass to share the water. No ketchup for fries when our food was served, and no one stopped by to check if our meals were ok, so we finally walked to an adjacent table that was done eating and borrowed theirs.
The food was the biggest issue. Two meals of shrimp creole were good and the appetizer platter ordered as a meal was OK...but didn't match at all a photo that showed some cold cooked seafood, like shrimp cocktail. The waitress did warn that it was all cooked food, but just odd to have a photo so far from the reality. And the final straw--our diner who had grilled mahi-mahi ended up with food poisoning. She's run restaurants and cooked in fine dining so suspected it was undercooked but thought the issue might be that odd firm texture that can occasionally run through a piece of fish. Our meal had already dragged on, and she didn't want to try to wave down one of the over-stretched servers to get it replaced. Unfortunately, she felt the negative impact of that decision when she got sick about midnight. Too many good restaurants on the island that I'd rather enjoy.
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Joined: Aug 2000
Posts: 84,359 Likes: 21
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Sounds like at the moment they are overwhelmed, so perhaps best to skip the place for a while.
Carol Hill
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Joined: Oct 2011
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My husband and I had enjoyed our experience there two years ago and recommended it to our friends who were going a month later. Our two friends were treated HORRIBLY and left before even being served. So, we are likely not going there again either. When we were there, there was 2 other tables in the restaurant with people and the service was really slow even then.
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Joined: Mar 2009
Posts: 19,850 Likes: 26
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Was different management two years ago.
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Joined: Jul 2010
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We went last year and it was the worst lobster I've ever had. We stopped in again this year but only for a cocktail and there were no other people in the place although it was around 5PM. Don't think we're going back next year like someone else stated, there are too many other good restaurants on the island.
mgh
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Joined: May 2006
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That’s weird guys, we went there twice in the past two weeks and the food was awesome! As for service, I think every single restaurant owner that we talked to said the same thing- it’s near impossible to find a good servers! Most of the great servers used to come from France for the season but not any longer. Locals are not very keen on working hard, or working at all…. Handouts by the government demoralized people…
"Often Wrong, Never in Doubt"
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Joined: Mar 2009
Posts: 19,850 Likes: 26
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On Jeff Burgers recent news letter it was the restaurant of the week. So much for his reviews. 
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Joined: Aug 2012
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The good news of that they were busy the bad news is they were too busy to handle it and the food was not up to their standards. Staff is very hard to get chefs change every night in the restaurant business can be different Than the last. Miserable business, I wouldn’t want to be in it! But they generally have good reviews.
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Joined: Jul 2011
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I don't expect every restaurant to be perfect every night, but I just don't want to waste one of my evenings on the island when there are so many better choices. Tonight's dinner was at Izi. All our meals were wonderful, service was friendly and attentive, the new owner is gracious and welcoming—and the price wasn't that much higher than Secret Seafood. It's rare for us to visit a restaurant twice during our 2 week stay, but we wanted to give our guest who'd gotten the food poisoning a great meal tonight.
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Joined: Jul 2010
Posts: 280
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We had dinner there last week. The food was okay. Nothing memorable but nothing to complain about. The problem was the service. It was pretty bad. I don’t know if they need more help or more training but we won’t be back.
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Joined: Feb 2007
Posts: 4,752 Likes: 12
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Your friend is lucky she got only food poisoning. I went into anaphalatic shock tin the states when I had bad Mahi Mahi. Fortunately, the ER got it in time. I've been told not to eat any thick skinned fish, like this, swordfish, and tuna because if the fish comes into contact with a carcinogen it forces the mites that live in the skin down into the fish.
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Joined: Mar 2009
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" forces the mites that live in the skin down into the fish." Cooking the fish thoroughly should kill and parasites in the flesh. Toxins would be a different story.
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Joined: Oct 2023
Posts: 251 Likes: 11
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Joined: Oct 2023
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This is disgusting. I was told on a cruise ship that all meat and fish brought on the ship is frozen to control parasites.
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