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#326726 11/22/2024 09:27 AM
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Has anybody else had a problem on the entry form entering your nationality ? The pull down menu is blank and it will not allow us to enter USA manually. any ideas ? All other information works as well as the pull down menus.

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Stevemech #326728 11/22/2024 09:34 AM
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I also cannot get the drop down boxes to work. I guess the site is down and will try later.

rterrones #326729 11/22/2024 09:36 AM
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Thanks for the speedy reply. I guess I will try again later too.

Stevemech #326732 11/22/2024 09:41 AM
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Look for American rather than USA.

Stevemech #326734 11/22/2024 09:47 AM
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The problem is there is nothing to look for. Pull down menu is blank. Also will not let you enter it manually.

Stevemech #326735 11/22/2024 10:32 AM
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Hi

Have you tried a different browser? Or without pop up blocker?

Just my two canadian cents worth!!!

Let me know the outcome as i'm right behind you with filling out the form.

Stevemech #326736 11/22/2024 10:39 AM
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First tried google chrome and then microsoft edge. Microsoft edge was even worse. it did not have any spaces to fill out anything.

Stevemech #326739 11/22/2024 10:52 AM
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Now just tried on my iphone and same results as microsoft edge. The website must be down or undergoing maintenance.

Stevemech #326740 11/22/2024 11:05 AM
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According to this story in the DH, the form is currently being revised, so I expect that it is temporarily not available.

Daily Herald story


Carol Hill
Stevemech #326745 11/22/2024 12:47 PM
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Thank Carol. Thats explains it.

Stevemech #326755 11/22/2024 03:51 PM
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Carol, that is what I also saw. We don't go until February, but hope they have this situation all worked out by then.

Stevemech #326761 11/22/2024 05:21 PM
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The link doesn’t work for me either.

Stevemech #326762 11/22/2024 08:56 PM
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Apparently, the website is back up and running. Just successfully submitted our applications and received confirmations.

Stevemech #326765 11/22/2024 10:21 PM
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Yes, it is. But when I tried to enter the nationality, I couldn’t find Canadian. That is weird. They have all countries listed, except Canada.

alecu7 #326766 11/23/2024 06:19 AM
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Canada is there near the top. Not in the alphabetical listings as you might expect.




Stevemech #326770 11/23/2024 08:08 AM
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I need new glasses. Thanks islandgem. It worked now. Funny thing when I select the date it always select one day prior. Glitch or definitely need new glasses.

Stevemech #326785 11/23/2024 02:29 PM
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The date selection problem is a glitch. I had that same issue multiple times. Thought it was just me fat fingering it, but make sure you double check the date after selecting it. Definitely a problem with it.

Stevemech #326787 11/23/2024 05:10 PM
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Just filled in the form for our trip starting December 2. Lots of glitches, still but I got it completed and submitted. Also got an email confirmation. Now what? Do I need to print anything. How will this be used. How does it change the airline or arrival process? Just a black hole at this point!

gotaluvit #326791 Yesterday at 12:08 AM
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I was just going to ask the same question.

Last edited by jaxon60; Yesterday at 12:08 AM.


gotaluvit #326792 Yesterday at 01:21 AM
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We printed out the confirmation email. But didn't need it when we arrived. PJIA had plenty of staff and volunteers. It was a breeze!! Step in to kiose place both feet on the diagram insert passport smile and that's it!! No more stamp!! Then it's the dreaded waiting for the luggage! thirty minutes and we were the only plane in!!! SMH!!! Safe travels!!!


Sand Gravity, got to love it!
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Colour1 #326820 Yesterday at 05:08 PM
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My passport was stamped as were many others.




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Was your passport stamped at the kiosk? Or did you skip the kiosk?

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Passport is stamped only by the immigration officer. The immigration kiosk that reads your passport decides if you go to an immigration officer.

Drphilsxm


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