Forums39
Topics38,810
Posts314,111
Members26,588
|
Most Online2,218 Jan 21st, 2020
|
|
26 registered members (Leagle49, bostonbob, road3682, JerseyPal, SteveH, deliveryskipper, FrenchLaundry, jrw, Sunnysideup, luvtotravel, steve74, marisol, eightzerobits, Nibj, Tom, IWIWSE, Fletch, boucharda, BillR, 7 invisible),
1,409
guests, and 273
spiders. |
Key:
Admin,
Global Mod,
Mod
|
|
|
RCI exchange and Alegria
#29485
10/09/2014 03:51 PM
10/09/2014 03:51 PM
|
Joined: Oct 2014
Posts: 16
mhughes56
OP
Traveler
|
OP
Traveler
Joined: Oct 2014
Posts: 16
|
Latest info from RCI is they are in meetings about this but nothing definitive. I asked the supervisor about our confirmed week and was told that if Alegria did not join RCI that they couldn't put us somewhere else. WHAT A MESS! I would strongly recommend Manek stay off the island! This was his previous note earlier today:Just to update everyone on what I have found out to date. I am currently on hold with RCI waiting for a second supervisor after speaking with one rep and one supervisor.I have explained that I was told this A.M. by someone in authority at Caravanserai that in order to use our confirmed penthouse reservation we were going to have to sign the agreement as well as send them another payment of maint fees. What a shady operation! I will post again as soon as I get off the phone with RCI.
Last edited by Eric_Hill; 10/09/2014 04:54 PM.
|
|
|
Re: RCI exchange and Alegria
[Re: mhughes56]
#29487
10/10/2014 02:13 PM
10/10/2014 02:13 PM
|
Joined: Aug 2000
Posts: 83,044 Central Florida!
Carol_Hill
Traveler
|
Traveler
Joined: Aug 2000
Posts: 83,044
Central Florida!
|
Can you post more info about your situation? Are you supposed to be staying at the former Caravanseri or somewhere else? So far, other people are saying that their already confirmed reservations at our resorts SEEM to be OK.
Carol Hill
|
|
|
Re: RCI exchange and Alegria
[Re: RI Bob C]
#29492
01/03/2015 04:50 PM
01/03/2015 04:50 PM
|
Joined: Mar 2002
Posts: 1,377 PA
mecs
Traveler
|
Traveler
Joined: Mar 2002
Posts: 1,377
PA
|
RCI today told me any points that were NOT from 2014 use year or earlier are no longer valid. In fact they RETROACTIVELY removed the points that I had used for my 2014 stay (I had borrowed from 2015 use year for one of the units), and replaced them retroactively with the points from my other timeshare at Sapphire. So now I have no points at Sapphire until 2016. So if you think you have points for anything in 2015, or if you borrowed from 2015 to make a 2014 reservation, you may see a negative point balance in your account now. I was seeing all of those points on December 30, AFTER they cancelled my Caravanserai reservations and put the points back into my account. Then RCI went BACK later, took those points, and retroactively reassessed prior transactions by negating any Caravanseria points used and replacing them with Sapphire points, even though at the time I made the reservations, borrowed the points, and stayed at Caravanserai, Caravanseria was still a part of the RCI network. Nice monday morning quarterbacking RCI!
All this despite the fact that I had purchased points protection when I made the Caravanserai reservations for 2015. So if Caravanserai had been destroyed by a hurricaine I would still have points. But they don't allow me to keep the protected points due to "Hurricaine Alegria". So points protection was worthless here.
Also they could not tell me whether or not they would be honoring reservations I made at Royal Islander with points I THOUGHT were in my account to borrow (since their website showed them as valid and allowed me to make the reservation). I asked if I should cancel the reservation now and just get a refund of my transaction fee. And they replied "Well then it would be definitely cancelled." Oh. Ok. So my alternative is to wait and see what you decide to do...possibly at the last minute? They need to get their act together because they seem to be making it up as they go along.
Last edited by mecs; 01/03/2015 05:05 PM.
|
|
|
|