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#268768 11/11/2021 12:56 PM
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GaKaye Offline OP
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Verifly is American Airlines' app where you can supposedly input your trip information, get the requirements to travel there, and then upload that in some way to simplify the check-in process. I've created my account, taken the required selfie, and now want to input my flight information. This is the most confusing app I have ever tried to use. I can't figure out how to input my trip! Has anyone here used the app successfully? Any help would be greatly appreciated.

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GaKaye #268771 11/11/2021 01:00 PM
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I may have answered my own question, as further research finds that Verifly can only be used for the destinations that are already listed on the app. SXM isn't one of those.

GaKaye #268781 11/11/2021 02:08 PM
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Read the fine print on this one, Georgia. I did and didn't like the "privacy" issues. Decided to not enroll.


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jazzgal #268784 11/11/2021 02:45 PM
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GaKaye Offline OP
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It's of little to no value anyway.

GaKaye #268787 11/11/2021 02:59 PM
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I learned that, too.


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GaKaye #268788 11/11/2021 03:03 PM
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Four of us used last Saturday when leaving SXM. It worked PERFECTLY!!! None of us ever had to show ANY paperwork, not even our negative Covid tests. The Verifly app examines the covid tests, lets you fill out you attestation digitally and then issues a digital pass with your pic on it. You show the verifly pass to the airline attendant, and go straight to the ticket counter with no further questions. I highly recommend it!!!

GaKaye #268789 11/11/2021 03:07 PM
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Click on the search icon at the bottom center of the home page to add a trip.

GaKaye #268790 11/11/2021 03:09 PM
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It may not work flying in, but it works great flying out!

freedomfighter #268792 11/11/2021 03:26 PM
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'go straight to the ticket counter'?? Or do you mean, straight to security? Did you get boarding passes before you got to the airport or did you still have to stand in line to check in, even with it?? When we left SXM the first week in October, the line was such that we almost kept walking up to the ticket counter, although we did have to stop for a few seconds while they looked to see that we had our Covid tests.


Carol Hill
Carol_Hill #268801 11/11/2021 04:45 PM
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Hi Carol, We breezed through the entire process. We didn't have printed copies of our covid tests, which concerned us. It didn't matter, because the Verifly Pass on your phone meets all the requirements. At no point were we ever asked for our covid test results or our attestation form. The Verifly rendered all that unnecessary. I was skeptical, but pleasantly surprised!

freedomfighter #268802 11/11/2021 05:34 PM
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OK, I do wonder whether part of it was that there were no lines in general. When we left SXM in October, we were sitting at the bar in approximately 20 minutes from when we arrived at the airport, and we definitely did not do that.


Carol Hill
freedomfighter #268805 11/11/2021 05:41 PM
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I was more interested in using it on the trip down, as our flight departs at 6am.

freedomfighter #268807 11/11/2021 06:08 PM
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Originally Posted by freedomfighter
Hi Carol, We breezed through the entire process. We didn't have printed copies of our covid tests, which concerned us. It didn't matter, because the Verifly Pass on your phone meets all the requirements. At no point were we ever asked for our covid test results or our attestation form. The Verifly rendered all that unnecessary. I was skeptical, but pleasantly surprised!


Did you get your boarding passes on your phone, or did you have to get them at the counter?

GaKaye #268821 11/11/2021 08:40 PM
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GaKaye, No, we checked bags and got our boarding passes at the counter.

Carol, it was a Saturday, so there were lines, but we had priority boarding on American.

For me, the point is using Verifly saves you from the process of having your documents examined at the airport. No shuffling through papers or swiping through different screens on your phone. Have your Verifly app open to the Verifly "pass" that shows your pic with the check mark. One quick glance and the document checkers wave you on.

Last edited by freedomfighter; 11/11/2021 09:28 PM.
GaKaye #268822 11/11/2021 08:41 PM
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My understanding is VeriFLY is only used on the return to the US. I did not use it as the rating on the app were 1.5 outa 5





Last edited by ChiTownHarry; 11/11/2021 08:41 PM.

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freedomfighter #268824 11/11/2021 08:46 PM
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OK, thanks. To me, doesn't seem to be worth it, but your mileage may vary..


Carol Hill
freedomfighter #268847 11/12/2021 07:28 AM
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GaKaye Offline OP
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Thanks. We won't have bags to check, but it still sounds like a benefit. I tried to fill it out for our return flight, but the calendar only goes through November. Seems like the app has a lot of bugs at this point.

GaKaye #268848 11/12/2021 07:32 AM
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We have used Verifly with mixed results from both SXM and CUN. But, in my opinion it will make your experience at PIJA easier on your return flight.

GaKaye #268870 11/12/2021 10:14 AM
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Used it twice this year when returning to the States from St. Maarten. As others have said, allows you to show your verifly approval on your phone rather than pulling out and showing documents. Given the luggage we are lugging through the airport, it's nice not having to deal with paper documents.

jazzgal #270181 12/01/2021 07:22 AM
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Well, after all my protestations, I broke down and set Verifly up on my phone. I plan to use it at PJIA tomorrow. What with the attestation, vax card, and test result, it makes sense to have it digitally in one place. However, not the easiest app to use.


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jazzgal #270219 12/01/2021 10:24 AM
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Originally Posted by jazzgal
Well, after all my protestations, I broke down and set Verifly up on my phone. I plan to use it at PJIA tomorrow.


Safe travels tomorrow, Linda. Hope your trip back to reality is smooth and easy and hassle free. I know your island time was lovely.


Respectfully,

pat



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jazzgal #270220 12/01/2021 10:30 AM
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Linda-- I can't believe your trip is over already!! I would appreciate hearing more about it, when you get the chance.

Safe travels home!


Carol Hill
Carol_Hill #270240 12/01/2021 12:47 PM
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It was five weeks! Perhaps another trip report when I get home . . . .


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jazzgal #270241 12/01/2021 12:50 PM
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Yes, I knew it was a really long one, but they all seem to fly by! Looking forward to hearing more about it.


Carol Hill

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