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#265460 10/10/2021 11:46 AM
Joined: Mar 2009
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Galeaux Offline OP
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We are flying United this week and when uploading our pre-flight info, their site says we have to show BVI portal approval. They apparently haven’t updated their site to reflect the new October 1 protocols. Has anyone run into problems with this?

Last edited by Galeaux; 10/10/2021 11:46 AM.
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Galeaux #265464 10/10/2021 12:15 PM
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We ran into that problem with American wanting us to show we had done the PR portal. We showed them the government website where it said it was no longer required for transiting travelers. I would contact the BVI tourist board ASAP and have printouts of the new rules and have their website bookmarked.

Galeaux #265466 10/10/2021 12:24 PM
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We have printed the new rules and will have the site bookmarked. Are you suggesting to contact the Tourist Board to let them know that is still showing as a requirement?


Melissa & Doug

"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band
Galeaux #265474 10/10/2021 01:13 PM
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The Tourist Board has the biggest incentive to get this fixed, so let them know what United is telling you and let them deal with it.

Galeaux #265495 10/10/2021 04:18 PM
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I have posted about this to the BVI Government via Facebook and through a message to Clive McCoy at the Tourist Board.

Galeaux #265496 10/10/2021 04:19 PM
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Clive McCoy responded that they are working on it.

Galeaux #265497 10/10/2021 04:23 PM
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Thank you! I also messaged United and they said they were opening a ticket. I printed the new rules and have them bookmarked so fingers crossed!


Melissa & Doug

"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band
Galeaux #265498 10/10/2021 04:26 PM
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Working on it? Just send out an official e mail!

Galeaux #265500 10/10/2021 04:47 PM
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Mal, where might I find that?


Melissa & Doug

"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band
Galeaux #265501 10/10/2021 04:58 PM
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Nowhere

Galeaux #265502 10/10/2021 05:00 PM
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Oh, I misread his post! I thought it said sent, not send! 😂


Melissa & Doug

"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band

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