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Return flight screw-up
#254496 04/30/2021 10:50 AM
Joined: Jan 2003
Posts: 1,367
Cincinnati area
Cincinnati_Kid Offline OP
Traveler
OP Offline
Cincinnati_Kid
Traveler
Joined: Jan 2003
Posts: 1,367
Cincinnati area
My return flight was to be SXM to Newark, Newark to O'Hare (next day), O'Hare to Cincinnati (CVG).
United subsequently changed it to (unbelievable) SXM to Newark, no connection to LaGuardia, LaGuardia (next day) to O'Hare, O'Hare to Cincinnati.
I told United that this was unacceptable. So they then put me back onto Newark to O'Hare and charged me about $195 for the change to what I had already had !!!
I will write the company after this trip is over !!! What gives ???

Paradise is an island in the Caribbean!
SXM Sponsors
Re: Return flight screw-up
Cincinnati_Kid #254498 04/30/2021 10:59 AM
Joined: Aug 2000
Posts: 83,848
Likes: 3
Central Florida!
Carol_Hill Offline
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Carol_Hill
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Joined: Aug 2000
Posts: 83,848
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Central Florida!
OK, wait, why are they charging you when you didn't agree to the change to begin with? Call back and speak to a supervisor.

Carol Hill
Re: Return flight screw-up
Cincinnati_Kid #254499 04/30/2021 11:04 AM
Joined: Dec 2005
Posts: 2,081
Clearwater, FL
Biturbo Offline
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Biturbo
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Joined: Dec 2005
Posts: 2,081
Clearwater, FL
And United advertises "no change fees, ever".

I'm going where the weather suits my clothes.
Re: Return flight screw-up
Cincinnati_Kid #254502 04/30/2021 11:23 AM
Joined: Apr 2008
Posts: 3,002
Connecticut
The_Lurker Offline
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The_Lurker
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Joined: Apr 2008
Posts: 3,002
Connecticut
Sounds like a bad week for flights.
Hope you get it straightened out and a refund.

We spent Tuesday and Wednesday in the airport with Delta!!
Got there 11AM on Tuesday ---- --7:30 AM Wednesday ---flew out at 3PM on Wednesday!!
Re: Return flight screw-up
Carol_Hill #254507 04/30/2021 12:51 PM
Joined: Dec 2004
Posts: 5,108
Likes: 1
Massachusetts
boucharda Offline
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boucharda
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Joined: Dec 2004
Posts: 5,108
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Massachusetts
Maybe a fare increase and not a change fee...but if they changed the flight that also should be a no charge
Re: Return flight screw-up
boucharda #254513 04/30/2021 03:40 PM
Joined: Mar 2009
Posts: 19,344
Likes: 2
Auburn, WA
SXMScubaman Offline
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SXMScubaman
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Joined: Mar 2009
Posts: 19,344
Likes: 2
Auburn, WA
They reverted back to his original flights. Should not be any charge even if fares are up. Time to call and ask for a supervisor.

Moderated by  Administrator, Carol_Hill, Eric_Hill, Eva, KevinNYC, modct, ruralcarrier 

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