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Dec 15th, 2024
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Joined: Jan 2003
Posts: 1,378
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Traveler
Joined: Jan 2003
Posts: 1,378 |
My return flight was to be SXM to Newark, Newark to O'Hare (next day), O'Hare to Cincinnati (CVG).
United subsequently changed it to (unbelievable) SXM to Newark, no connection to LaGuardia, LaGuardia (next day) to O'Hare, O'Hare to Cincinnati.
I told United that this was unacceptable. So they then put me back onto Newark to O'Hare and charged me about $195 for the change to what I had already had !!!
I will write the company after this trip is over !!! What gives ???
Paradise is an island in the Caribbean!
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Joined: Aug 2000
Posts: 84,039 Likes: 7
Traveler
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Traveler
Joined: Aug 2000
Posts: 84,039 Likes: 7 |
OK, wait, why are they charging you when you didn't agree to the change to begin with? Call back and speak to a supervisor.
Carol Hill
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Joined: Dec 2005
Posts: 2,081
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Traveler
Joined: Dec 2005
Posts: 2,081 |
And United advertises "no change fees, ever".
I'm going where the weather suits my clothes.
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Joined: Apr 2008
Posts: 3,011
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Traveler
Joined: Apr 2008
Posts: 3,011 |
Sounds like a bad week for flights.
Hope you get it straightened out and a refund.
We spent Tuesday and Wednesday in the airport with Delta!!
Got there 11AM on Tuesday ---- --7:30 AM Wednesday ---flew out at 3PM on Wednesday!!
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Joined: Dec 2004
Posts: 5,127 Likes: 2
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Traveler
Joined: Dec 2004
Posts: 5,127 Likes: 2 |
Maybe a fare increase and not a change fee...but if they changed the flight that also should be a no charge
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Joined: Mar 2009
Posts: 19,580 Likes: 9
Traveler
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Traveler
Joined: Mar 2009
Posts: 19,580 Likes: 9 |
They reverted back to his original flights. Should not be any charge even if fares are up. Time to call and ask for a supervisor.
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