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#237461 10/19/2020 08:08 PM
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We are on our way home right now from being on island for 10 days. Just wanted to give everyone a heads up that has a connection through Miami that they do not have adequate Customs/Immigration staff that caused us to miss our connection to Los Angeles. We had a 2 1/2 hour window to clear which a lot of travelers didn’t make and were stranded. We have done this 2 times before same flight/time with no problems. Had to spend the night and catch flight home.

Last edited by Chargergirl; 10/19/2020 08:09 PM.
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Chargergirl #237463 10/19/2020 08:36 PM
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Ugh! Hope things improve before our return flight in December. Do you have Global Entry?

Chargergirl #237464 10/19/2020 08:36 PM
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OK, thanks for that info.

Would love to hear about your trip, when you can.


Carol Hill
Chargergirl #237467 10/19/2020 09:01 PM
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Last week when we went through MIA about half the immigration kiosks were not working.

Wendell

Chargergirl #237469 10/19/2020 09:11 PM
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That's not a great way to end your vacation.

SXMWendell #237472 10/19/2020 09:19 PM
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Wendell--did you go to SXM or Columbia, or somewhere else?


Carol Hill
Chargergirl #237477 10/19/2020 10:09 PM
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We all had Global Entry, but we got through Immigration/Customs in Miami in less than 15 minutes on Sunday, October 11th.. Yes, a lot of the kiosks were not working, but that is typical at MIA. We got through so quickly that we had a very long wait at baggage claim. Hurry up to slow down...

Chargergirl #237489 10/20/2020 09:39 AM
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We do not have Global Entry but are seriously considering it. No kiosks were turned on for use which didn’t make sense. I wish I could file a complaint but don’t know where to start. I will try to take the time and do a trip report. I will say if you are hesitating at all to go to take a chance and do it as we had a fantastic time and cannot wait to return.

Chargergirl #237490 10/20/2020 09:48 AM
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Chargergirl--the trip report doesn't have to be elaborate at all, whatever you can manage. Those of us who will not be going for quite a while are desperate for news from "home".


Carol Hill
#237599 10/21/2020 11:44 AM
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Originally Posted by sxm1987
Check out the Mobile Passport phone app, has worked well for us and simpler to get started than GE.


Yep, you can do that on the plane. Easy if you do not yet have GE.


"It is good to do nothing all day, and then to rest" wink

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