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Joined: Sep 2017
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Scheduled to fly from Ft. Lauderdale to SXM on May 9 with a return on May 16th. I know this flight is not going anywhere, yet I continue to get change of flight times. On another site, someone who was flying out of Ft. Lauderdale 2 weeks later had their flight already cancelled. Why would a later in the month flight be canceled already, yet mine is still saying we are a go? I do not want to cancel ahead of time since I do not want a voucher at this point, waiting for them to make the call.
Wondering if anyone else out there is in the same situation with JetBlue?
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Joined: Jul 2018
Posts: 371
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JetBlue seems to be doing a lot of weird stuff with their schedule. Our flight From JFK isn’t until July, but this week they flipped the time slots for their two flights that day. I wouldn’t be shocked at all of the flight two weeks later than yours was cancelled for some reason other than that SXM is closed.
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Joined: Mar 2001
Posts: 18,078 Likes: 17
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Posts: 18,078 Likes: 17 |
Have you tried calling JetBlue? If you happen to get a decent agent, they may be able to take care of your situation.
J.D.
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Joined: May 2007
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Patience grasshopper. They will cancel.
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Joined: Nov 2001
Posts: 540
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Jet Blue canceled our May 16 flight out of Boston this morning. We had already canceled accommodations and just hadn’t taken the time to do flights. They had previously canceled our flight back to FLL on May 26. I think they are just trying to manage an enormous logistics nightmare. carib cheers doctorj
It's Five O'Clock Somewhere........
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Joined: Jul 2004
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I received a cancellation notice of my 23 May SXM-BOS flight this morning.
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Joined: Aug 2000
Posts: 84,394 Likes: 23
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As JD suggested, why don't you call Jet Blue? You might check several other dates and see the status of those dates, and be prepared with that information. Just be clear with them that YOU are not cancelling and you do not want a voucher.
Carol Hill
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Joined: Sep 2017
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Received emails this morning.....flight is cancelled. Choice of voucher or refund, refund it is!
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Joined: Aug 2000
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Carol Hill
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Joined: Dec 2008
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We had reservations in three weeks on JetBlue from FLL to ATL. I got an email this morning, that they cancelled that flight. Of course, we already were planning not going to Atlanta at this time. In the email, they had a link, which brought us right to the cancellation page....and I was surprised to see that we had a choice on banking the money spent to be used in the next 24 months...or...full refund on the card or paypal that we used. Easy Peasy.... Also, received our credit card statement, and was surprised to see our return flight from March, which they did not honor refunded to our credit card. At the time of the cancellation, they insisted that it would ONLY be put in our JB account. Still not ready to ''forgive'' JB for the treatment we got while ON the island...but glad to see that they seem to be ''upping their game'' again in regards to customer service. I guess time will tell.
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Joined: Aug 2000
Posts: 84,394 Likes: 23
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Ed--glad to hear that Jet Blue has finally stepped up, but due to the announcement from the DOT, they didn't have a huge amount of choice.
Carol Hill
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Joined: Dec 2008
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probably a lot of truth behind that......
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Joined: Nov 2003
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Sorry to hear this , how are you doing ? We hope all is well how long have you been on the island seem for ever . We are praying for you , I used to think if I had to be stuck some place it would SXM , RETHINKING not under these conditions
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