|
|
|
Forums39
Topics40,032
Posts324,932
Members26,769
| |
Most Online4,031
Dec 15th, 2024
|
|
|
Posts: 119
Joined: December 2017
|
|
|
3 members (jphart, 2 invisible),
949
guests, and
41
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
Joined: Nov 2017
Posts: 5
Traveler
|
OP
Traveler
Joined: Nov 2017
Posts: 5 |
Have reservations thru Spimbarth Cap Caraibes January 26,2018 to Feb 9,2018 Trying to get in touch with them either thru phone or email. Havent been very succesful so far.Appreciate any help. Thank you
|
|
|
 .
|
|
|
|
Joined: Aug 2000
Posts: 84,383 Likes: 23
Traveler
|
|
Traveler
Joined: Aug 2000
Posts: 84,383 Likes: 23 |
I'm not sure he can help you, but you might try contacting Jim Ruos at Caribbean Islands Travel Service at 800-476-5849. Jim books a LOT of places along Orient, so he may have a way to get in touch with them.
Carol Hill
|
|
|
|
|
Joined: Aug 2010
Posts: 134
Traveler
|
|
Traveler
Joined: Aug 2010
Posts: 134 |
"There is nothing worse than aggressive stupidity" - Johann Von Goethe
|
|
|
|
|
Joined: May 2012
Posts: 681
Traveler
|
|
Traveler
Joined: May 2012
Posts: 681 |
We were booked about the same time frame in Orient Village with Sprimbarth, reserved thru Jim Ruos albeit not Cap Caraibes
We rec'd our deposit refund some weeks ago thanks to Jim.
We did get an email from Sprimbarth so they do get email and have banking that works.
What email / tel # have you used?
J&B
|
|
|
|
|
Joined: Aug 2000
Posts: 720
Traveler
|
|
Traveler
Joined: Aug 2000
Posts: 720 |
Sprimbarth is responding at reservation@sprimbarth.com including one from Glennicia this morning. New reservations at Orient Bay are not yet available, but may be from next April although too early to confirm. ... Jim
|
|
|
|
|
Joined: Aug 2010
Posts: 134
Traveler
|
|
Traveler
Joined: Aug 2010
Posts: 134 |
Apparently they are only responding if you are not requesting information about refunding a deposit.
"There is nothing worse than aggressive stupidity" - Johann Von Goethe
|
|
|
|
|
Joined: Nov 2017
Posts: 5
Traveler
|
|
OP
Traveler
Joined: Nov 2017
Posts: 5 |
Yes Im having trouble getting a responce for a refund . Two emails to Glennicia and so far nothing
|
|
|
|
|
Joined: Aug 2010
Posts: 134
Traveler
|
|
Traveler
Joined: Aug 2010
Posts: 134 |
I finally heard back, and received my refund within a couple of days.
"There is nothing worse than aggressive stupidity" - Johann Von Goethe
|
|
|
|
|
Joined: Nov 2017
Posts: 5
Traveler
|
|
OP
Traveler
Joined: Nov 2017
Posts: 5 |
Hopefully I hear from them soon
|
|
|
|
|
Joined: Nov 2017
Posts: 5
Traveler
|
|
OP
Traveler
Joined: Nov 2017
Posts: 5 |
Still waiting for a response. Emailed them again and asked when and how down payment will be returned to me and have gotten no response.Is anyone else having a hard time with them
|
|
|
|
|
Joined: Nov 2017
Posts: 5
Traveler
|
|
OP
Traveler
Joined: Nov 2017
Posts: 5 |
I keep getting excuses from them about trouble with their bank. Been 3 months and still waiting for my down payment refund. Is their any third party I can in touch with on ST Martin to resolve this. I'll be going to the island in a few weeks . Thanks for your help
|
|
|
|
|
Joined: Aug 2012
Posts: 2,288
Traveler
|
|
Traveler
Joined: Aug 2012
Posts: 2,288 |
I'd say two months with no answer is not a good sign. While I'm sure most outfits have always operated with best intentions these are unusual times. I'd say it is important to keep pressure on places as you never know when they reach the fine line of having money and not having money and going under with your money.
Most,of these places want to retain their goodwill and reputations.
|
|
|
|
|
|
|
.
