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#144570 09/25/2017 10:22 PM
Joined: Oct 2015
Posts: 66
M
Traveler
OP Offline
Traveler
M
Joined: Oct 2015
Posts: 66
I originated the post about American Airlines Refund and was so pleased with their service and being told I would get a full refund back to my credit card. I checked my credit card today and no refund appeared. I called this evening and was told they were just showing my ticket as canceled. I explained my previous call on 9/7 and said I wanted the refund. The said they would put that thru and it would show in 7 to 10 days and gave me a confirm number. My suggestion to anyone who was told they would receive a refund to check on it either with the airline or their credit card.

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Joined: Sep 2000
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kim Offline
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Joined: Sep 2000
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Took jetblue 4 days for the credit to show up on my credit card

Joined: Jul 2006
Posts: 13,604
Likes: 5
Traveler
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Joined: Jul 2006
Posts: 13,604
Likes: 5
I received a notice today, exactly seven business days after the request, that my refund has been issued. I had been checking on it, and it never showed up in their system. I was planning on calling today, but didn't need to.

Joined: Dec 2004
Posts: 5,166
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Joined: Dec 2004
Posts: 5,166
Likes: 4
Just called JB and had no issues at all...points credited back...extra room seat cost also credited back. Only cost that was banked were the taxes paid...and that's valid for 1 year from today

Quote
Given the recent change in your travel plans, we have deposited the above credit into your Travel Bank account. This credit, which expires 365 days from the date it is issued, is available for use on future travel with JetBlue.


(January flights)

Last edited by boucharda; 09/26/2017 09:36 AM.

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