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Sep 23rd, 2024
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Posts: 56
Joined: September 2001
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Joined: Sep 2009
Posts: 126
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OP
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Joined: Sep 2009
Posts: 126 |
Trouble getting response from Alian is he still around?
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Joined: Jul 2012
Posts: 299
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Joined: Jul 2012
Posts: 299 |
check your junk mail folder. He always responds promptly to me by e-mail but lots of programs don't like e-mail from Caribserve for some reason. This email address always works for me.
"ALAIN ARNELL" <TRIPAAA@CARIBSERVE.NET>
LeAnn url=https://www.tickerfactory.com] ![[Linked Image]](https://www.tickerfactory.com/ezt/d/4;10732;128/st/20211211/e/Rumset/dt/-1/k/f6ed/event.png) [/url]
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Joined: Aug 2000
Posts: 1,116
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Joined: Aug 2000
Posts: 1,116 |
Triple A Car rental 11 rue Gourday Belle Plaine, Saint Martin (SM), 97150 Saint Martin TollFree:0 Phone: 721-586-0890 Fax: Email: tripaaa@caribserve.net
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Joined: Jan 2012
Posts: 139
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Joined: Jan 2012
Posts: 139 |
I emailed him on Tuesday as Im not happy with my car.. Haven't heard anything back
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Joined: Aug 2000
Posts: 11,590
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Joined: Aug 2000
Posts: 11,590 |
If you are on island, then just call the office number.
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Joined: Aug 2000
Posts: 83,844 Likes: 3
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Joined: Aug 2000
Posts: 83,844 Likes: 3 |
Or gee, take the car by the office during the day.
Carol Hill
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Joined: Jul 2006
Posts: 13,498
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Joined: Jul 2006
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ukdude said:
I emailed him on Tuesday as Im not happy with my car.. Haven't heard anything back Call him.
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Joined: Dec 2008
Posts: 3,289
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Joined: Dec 2008
Posts: 3,289 |
ukdude said:
I emailed him on Tuesday as Im not happy with my car.. Haven't heard anything back I guess I just don't get it. As Eric, Carol, and Ga already said....if one is on the island...why not just pick up the phone and call the office...especially if they aren't happy with the car they received. I have rented for years from AAA, and have always found Alain to be GREAT with service. We did have a problem one year with a car (dead battery), and Alain was their within an hour and gave me a new car to use. Waiting for three days, for an email response while on the island is just plain crazy. Take the time to pick up the phone, and call the office. If Alain isn't there...Myra usually is!!!! At this time of year, i can almost bet that they have other cars to give you!!!!!
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Joined: Aug 2000
Posts: 83,844 Likes: 3
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Joined: Aug 2000
Posts: 83,844 Likes: 3 |
OR, take the car by the office during the day and ask for another car.... Really...
Carol Hill
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Joined: Jul 2011
Posts: 2,095
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Joined: Jul 2011
Posts: 2,095 |
REALLY, someone is always there, they are nice people to do business with.
Sand Gravity, got to love it!
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Joined: Dec 2008
Posts: 3,289
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Joined: Dec 2008
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Joined: Oct 2000
Posts: 1,296 Likes: 1
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Joined: Oct 2000
Posts: 1,296 Likes: 1 |
Over the years we had a couple of things go wrong on Alain's cars. One time Alain sent two guys to beach area next to RIand jacked the front up and changed the brake pads!!! Another time we had a slow leak in the tire. Alan told us to bring the car up to a place in Cole Bay, and met us, and took us across the road to a roadside bar and bought us drinks. He's gladly exchanged cars for us as well. He's great!!!
We are the People our parents warned us about!
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Joined: Nov 2003
Posts: 383
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Joined: Nov 2003
Posts: 383 |
It's not like you don't know where the office is just go there and it will be resolved . Waiting for a e-mail reply is crazy , you don't even know if he received it . The generation today has a hard time talking to people they use the web , great to research some things but if you need a answer quickly CALL , TALK be happy
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Joined: Jul 2003
Posts: 579
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Joined: Jul 2003
Posts: 579 |
Year before last we had a problem with our car that we had rented from him. Called him and he personally brought us a different car. No problem what so ever. Just call the office. He'll take very good car of you. Been renting from him for almost 15 years and always get excellent service.
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