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#135853 07/17/2017 08:31 AM
Joined: Mar 2017
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kabs996 Offline OP
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Made a reservation thru Hertz SXM a couple months ago. Now I found a better rate online. I emailed Hertz sxm asking for a new rate and they haven't gotten back to me. If I book it on Hertz.com will they honor that rate?

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I would cancel your original reservation and then book the better rate.

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Yep...book the better rate first then cancel the prior one. I do that all the time in the USA

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kabs996 Offline OP
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I can't call hertz sxm to cancel because I don't have long distance. They are not responding to my emails in sxm. I booked the better rate thru hertz.com but will that rate still include the liability? I know hertzsxm includes it in their rate. I assume it's the same rules right?

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yes

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kabs996 Offline OP
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Oh good. Not sure why they are ignoring my emails. When I emailed them to upgrade the car they replied right away. Hmmm

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Could be an internet problem. Check your spam folder. Sometimes st maarten emails end up there.

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kabs996 Offline OP
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Nope no spam either....Thanks so much. Hope they honor the new rate with the inculsive liability.


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