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jrw
West Virgina
Posts: 145
Joined: November 2007
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Joined: Nov 2006
Posts: 39
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OP
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Joined: Nov 2006
Posts: 39 |
long story about Jet Blue and Sea borne Airlines booked to Sxm back in May and ORBITZ calls today to say that we must reschedule to a day later at no cost to us because a WHOLE LIST OF LIES... so we call everybody and in the coarse of 4 hours and it ends up that there was not quite enough time to change in SJU they did offer us $23.00 for our hassle told them to stuff it. so we will be 24 hours late getting to favorite island and lost a couple hundred in lost hotel stay but life is good....woke up with a pulse
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Joined: Aug 2000
Posts: 84,383 Likes: 22
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Traveler
Joined: Aug 2000
Posts: 84,383 Likes: 22 |
When are you scheduled to fly? I assume it's very soon?? Because if you could book on another airline--for a reasonable price--you could require them to give ALL your money back, with no penalty.
Carol Hill
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Joined: Feb 2015
Posts: 155
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Traveler
Joined: Feb 2015
Posts: 155 |
Always book directly with the airline and/or hotel.
Bummer about the delay; too bad it wasn't the return trip!
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Joined: Aug 2005
Posts: 174
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Traveler
Joined: Aug 2005
Posts: 174 |
Seaborne is trying to expand, but the timing and frequency of their flights to/from SJU preclude us from using them. We'd like to connect with them from a SWA flight from BWI, but the timing is off.
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Joined: Aug 2000
Posts: 84,383 Likes: 22
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Traveler
Joined: Aug 2000
Posts: 84,383 Likes: 22 |
They were doing a codeshare with Jet Blue and possibly some other airlines, from SJU to SXM. Not sure whether they are still selling code share flights or not.
Carol Hill
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Joined: Apr 2006
Posts: 1,766
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Traveler
Joined: Apr 2006
Posts: 1,766 |
Sorry for your hassle.
Orbitz, expedia, trivago, etc. are worthless when it comes to rebooking, which is an inevitability. Always book with an airline, hotel or train direct whenever possible. Your outcome will likely be way less frustrating and options greater.
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Joined: Dec 2005
Posts: 10,213
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Traveler
Joined: Dec 2005
Posts: 10,213 |
agreed, shop the travel websites and then go to the airline and book directly. Same with hotels, they will almost always price match with much better cancellation rules
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Joined: Jun 2011
Posts: 56
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Traveler
Joined: Jun 2011
Posts: 56 |
4Driver4 said:
Always book directly with the airline and/or hotel. Very good advice, I always do the same.
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Joined: Nov 2006
Posts: 39
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OP
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Joined: Nov 2006
Posts: 39 |
learned our lesson! the reason we grabbed the flights we had was because back on May 29 the cost from Hartford was only 650 PP won't happen again thanks for the replies and advise
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Joined: Feb 2015
Posts: 155
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Traveler
Joined: Feb 2015
Posts: 155 |
Babby said:
learned our lesson! the reason we grabbed the flights we had was because back on May 29 the cost from Hartford was only 650 PP won't happen again thanks for the replies and advise I'm in the Hartford area too. We've found it cheaper and more reliable to fly out of JFK. The two hour drive kinda sux, but the direct flight more than makes up for it.
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