A couple of weeks ago I gave Oualichi restaurant a very good review. We returned today for lunch and had a quite different experience. We ordered the same meals but decided to add an ap which we would share. It took around 25 mins for the ap to arrive, even though when we ordered there were only a few table occupied and they were customers who were just having drinks.
After the ap, we waited and waited for our entree. When at last I thought it was coming the waiter took the food to another table who had obviously ordered the same things. When I questioned our waiter he said that he had to forgotten "to push the button" to tell the kitchen to send out our order. Don't you think an attentive waiter would know when his customers were ready for their food. He passed by our table several times while we were waiting so he could see we did not have our meals.
My salad was just as good as last time but Larry's ribs were almost inedible. The meat just did not want to come off the bone!! A waitress (not our server) asked how things were and when we told her about the ribs she wanted us to send them back but we did not want to have to wait again.
When our waiter collectd the plates he asked if everything was good an when we told him about the ribs he just laughed. Then when he brought our bill, we saw that the 15% was already added, but when he handed the card machine to Larry he said " press this button if you want to leave a tip". We exclaimed that the tip was already on the bill. He gave no comment.
Rant over, thanks.
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