Hi fellow Canadians,
FYI aircraft changes, stripped down flight
Two weeks ago, Westjet changed my yyz to sxm flight. The email didn't mention much.
Yesterday, i noticed i LOST my extended seat upgrade, and that the new option already jumped from $88 to $135? Or so. There is a new flight number too.
In the middle of the pacific night, wj 1800# would not connect so thanks to reddit, i dialled their local number and rang straight thru. The first csa said i would have to pay more or refund...option 3 was to callback to escalate.
I called an hour later. This csa said i was in extended comfort seat though wj seat selection map did not show both sides were extended comfort seats. Luckily she move me to starboard side so we are confirmed this new 737-800 flight is the service i upgraded to.
Also new info, wj bought the lynks old planes. For now, Sxm flights do not offer hot food for purchase or internet. I am not sure if this means no IFE. There were a few more inconsequential loss of perks.
Note: for internet, I use Boingo, free 12 hrs/yr with my cc.
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