Anyone have suggestions as to how to get a reply from the USVI portal? We submitted our information on Friday evening and are scheduled to travel at 5:30 AM Wednesday morning. The status shows as "Your Application is in process, kindly check back later."

I called them earlier today and the person I spoke with said it would be completed this afternoon which has not happened. According to AA, they will not let us board the plane. We have positive antibody, negative fast test, and are vaccinated.

Any suggestions will be appreciated..

Thanks,