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Sep 5th, 2025
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Joined: Sep 2010
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Traveler
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OP
Traveler
Joined: Sep 2010
Posts: 106 |
Hi All
We are traveling through STT to the BVI tomorrow morning. 7 travellers. Submitted portal info on Friday night. Within 5 minutes of submitting we received one approval (for my 16 year old daughter). the 6 remaining applications have been in PENDING status since. We are well within 24 hours of travel and trying to figure out who to contact and how to do so. I have sent an email to the email address given by Portal but no reply. Also, found an 800 number that gave me a "MAILBOX FULL" message. Any insights appreciated.
Thank you!
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