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Dec 15th, 2024
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Joined: Mar 2009
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OP
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I'm sure it will be but you can do it before they cancel and get a full refund.
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Joined: May 2007
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Just checked my June 22 flight on AA and it apparently has been cancelled. We were flying to Miami the day before (which still shows up in my record locator) but the leg to St. Maarten on the 22nd is gone. Not surprised.
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Joined: Aug 2010
Posts: 336
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When I spoke with an AA rep a couple weeks ago he said that the first flight he was showing back to sxm was 7/6/20. Of course that would depend if they are allowing flights at that time. We're hoping for a late July return if the island is ready for visitors. Our 6/4 trip was cancelled. 
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Joined: Jun 2014
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Our July 4th AA flight out of CLT to SXM has been cancelled.
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Joined: May 2020
Posts: 20
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My June 18th flight on AA is not canceled yet Where is your flight from. Our 17th AA flight doesn't exist anymore. Ours was RDU>CLT>SXM. Just curious. I don't see reasonable flights from US to SXM in June.
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Joined: May 2020
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Joined: Sep 2003
Posts: 18,603 Likes: 1
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Elaine
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God Bless the broken road....
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Joined: Sep 2004
Posts: 343
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Our July 5th out of MIA was also canceled.
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Joined: Mar 2001
Posts: 17,846 Likes: 2
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Joined: Mar 2001
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Yes, and posted a couple of days ago in a previous discussion. TTOL PREVIOUS DISCUSSION
J.D.
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Joined: Sep 2003
Posts: 18,603 Likes: 1
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Our flight was just cancelled. Can anyone give me to URL for AA refunds. Unless I missed what the caller said, the aa.com/refund page dos not exist
Elaine
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God Bless the broken road....
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Joined: Mar 2001
Posts: 17,846 Likes: 2
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Joined: Mar 2001
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Our flight was just cancelled. Can anyone give me to URL for AA refunds. Unless I missed what the caller said, the aa.com/refund page dos not exist Try the link below. Supposedly there were a couple of different options before. https://prefunds.aa.com/refunds/
J.D.
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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Joined: Aug 2000
Posts: 83,999 Likes: 4 |
JD's link should get you there. You do need your ticket number.
Carol Hill
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Joined: Mar 2009
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OP
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Joined: Mar 2009
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And that process is total BS. They should just issue that refund if you request it when on the phone like many other Airlines do. I had to cancel my Alaska fishing trips with Alaska Air and all was done over the phone without having to go to a site and request it. What gets me is with American is you have to request it for each passenger even though it's on the same reservation. A round trip with a companion requires 4 individual requests.
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Joined: Sep 2003
Posts: 18,603 Likes: 1
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Thanks. It gets me to a page that does nothing. Tells me high number of refund requests. Guess I'll call.
Elaine
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God Bless the broken road....
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Joined: Mar 2009
Posts: 19,495 Likes: 4
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Joined: Mar 2009
Posts: 19,495 Likes: 4 |
If you stay on that page it will eventually open up so you can make the requests.
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Joined: Nov 2006
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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Joined: Aug 2000
Posts: 83,999 Likes: 4 |
Elaine--are you sure? Usually what happens is that it says there are a high number of refund requests, but mine has a pop up screen that there is a button to click on REFUND still. Now, if your browser settings have been set to block pop-ups, then you may have to change that setting. I did it just now and got through to the screen to request a refund.
Carol Hill
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Joined: Sep 2003
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I got a bit further but froze when I get to saying NO VOUCHER. Will try another browser and device, then call
Elaine
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God Bless the broken road....
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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OK, could be a problem because of your location..
Carol Hill
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Joined: Sep 2003
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Honestly, have not had on line problems with AA before, even though I hate to fly them. I love to fly Jet Blue, but their website sucks! Can't have everything, I guess.
A voucher is only good for flights originating in the US. Useless for us.
Elaine
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God Bless the broken road....
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Joined: Mar 2009
Posts: 19,495 Likes: 4
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It would work on your return flight as we used a voucher for our May trip to SXM that was canceled and they reissued it with an additional year expiration. It was only for 200 and the balance of our ticket was refunded via the web page posted above. The trip back was on miles and they redeposited those while on phone.
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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Posts: 83,999 Likes: 4 |
You should be able to get a refund without any questions. You are entitled to it. And yes, Jet Blue's website is often screwed up.
Carol Hill
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Joined: Mar 2001
Posts: 17,846 Likes: 2
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Thanks. It gets me to a page that does nothing. Tells me high number of refund requests. Guess I'll call. I know calling may be a pain, but I have found that calling around 7:00am (at least with Delta, Capital One and United) produced short wait times, pleasant agents and got the resolve I was hoping for. You might try this and it may also be your internet connection that is causing some of the delay. Good luck.
J.D.
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Joined: Sep 2003
Posts: 18,603 Likes: 1
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I'm up at 5 am. I'll get them in the morning!
Elaine
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God Bless the broken road....
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Joined: Mar 2001
Posts: 17,846 Likes: 2
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Joined: Mar 2001
Posts: 17,846 Likes: 2 |
It has worked well for me. Good luck.
J.D.
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Joined: Jun 2014
Posts: 227
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Joined: Jun 2014
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Elaine, the refund page for AA is called "prefunds." Who knows why..... https://prefunds.aa.com/refunds/
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Joined: Mar 2001
Posts: 17,846 Likes: 2
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And this has been posted 3 times now and she said it did not work well for her.
J.D.
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Joined: Sep 2003
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Tried a different browser and it worked fine. Thanks all for assistance.
Elaine
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God Bless the broken road....
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Joined: Mar 2001
Posts: 17,846 Likes: 2
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Joined: Mar 2001
Posts: 17,846 Likes: 2 |
Good deal, glad you got it resolved.
J.D.
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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Carol Hill
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Joined: May 2020
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Update on our situation. We had June 17th flights with AA that were cancelled just a week ago. They were non-refundable tickets when purchased. We decided to fill out the refund form online because we will wait until things return to normal until we return. Our refund requests were granted in 7 days. AA is backed up, I'm sure, on these requests but are honoring them. Stay safe everyone. Happy travels whenever that may be. We miss our island.
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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Posts: 83,999 Likes: 4 |
Glad to hear it. AA has handled the refund situation well throughout.
Carol Hill
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Joined: Nov 2006
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Joined: Nov 2006
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Based on FB posts from officials, it looks like St Barth (and St Martin) may be looking for a PCR test within 48 hours of traveling there. It's way too early to know if that is what is eventually decided on.
Last edited by Bahston; 06/05/2020 10:14 PM.
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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Since the vast majority of people enter through Dutch St Maarten, and they have reopened the borders between Dutch and French sides, for SXM, what really matters is what Dutch St Maarten decides. Several islands in the Caribbean are requiring a negative test.
Carol Hill
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Joined: Sep 2003
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Voyager ferry has started up between St Barths and St Martin. St Barths is Covid free, they say.
Elaine
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God Bless the broken road....
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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I posted this story the other day. But unless something has changed since the 2nd, it's not really regular service. Only those with express permission from government can use it.
Carol Hill
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Joined: Sep 2003
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Sorry, I missed that post.
Elaine
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God Bless the broken road....
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Joined: Aug 2000
Posts: 83,999 Likes: 4
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Carol Hill
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Joined: Nov 2006
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Travel restrictions between St Martin, St Barth, Guadeloupe, and Martinique will be lifted as of Monday, June 8. https://www.facebook.com/prefet971/
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Joined: Feb 2012
Posts: 94
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Our June 22 AA flights were cancelled this week😥
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