TravelTalkOnline Forums Travel and Vacation Forums Cancun - Isla Mujeres - Mexico Dialing a US 800 number from Mexico

Anyone know a reliable procedure for dialing a US 800 number from Mexico (specifically Puerto Vallarta)? This would be from a Verizon cell phone equipped with TravelPass.

Dan

It’s been over a year since we lived in Mexico, but I remember the “prefix” numbers change, for example 1 800 555 5555 becomes 001 880 555 5555. You can Google more info for other 8xx numbers…Using a cell phone for all calls…

When I was in Mexico last year with my Verizon phone, I found the easiest way to call 800 numbers from the US was to just add a "001" at the beginning. So if the number was 800-555-1234, I'd dial 001-800-555-1234 and it worked like a charm! Hope that helps and have a great trip!

Yes it does get confusing! I know while wintering there for years we had to change the prefix because Mexico has its own “800” numbering system… (800 —> 880 for example)…

And at one time, when dialing a Mexican cell phone you needed to add a “1” (52 1 984…). I believe that changed in 2019, along with dialing the “01” and “001” country codes, which I’m still not sure about…

This is an example we went by that seemed to work -
800 numbers: Dial 001-880 -then the number
• 866 numbers: Dial 001-883 -then the number
• 877 numbers: Dial 001-882 -then the number
• 888 numbers: Dial 001-881 -then the number.

So try the country code first that Adventure Addict recommended, and if no luck change the prefix number as suggested…