The Dutch side hospital did not have anyone like the facilitator you referenced. I had to make the initial call & all calls when coordinating the transport. Fortunately we always get a cell phone from Sharon cuz they didn't want me to use their telephone! The ED physician was most helpful, but after that we were on our own. Never saw the MD on the floor, the nurses wouldn't talk to me about Don, only the doctor could! I couldn't wait to get him out of there!
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