Our insurance company went after Hilton so we weren’t part of the negotiations with Hilton. I can’t provide specifics. It was awful. Returning at night in the dead of winter to find car windows smashed, inside of the car ransacked. The best we can figure they were trying to get the wheels off and couldn’t because of the locking lug nuts. They were searching for that key. They had to turn the alarm off so they did more damage. Took the shine off our lovely SXM vacation. The one way rentals make more sense for us now. There are cars right at the EWR. No shuttle involved. Our car is safely at home.
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