It looked like at one point she was going by the Belair/Divi area. I have no idea where the people were supposed to be going. It also sounded like they had little or no knowledge of the island.
On the video he said "10 Fig Shell Road" which doesn't seem to exist, but 10 Fig Shell Drive does exist in Guana Bay. So when she's driving past Belair she is headed back toward the airport. Sounds like a dangerous mix of uninformed tourist and undertrained taxi driver. Really weird that she wouldn't just take them back to the airport instead of driving around wasting more of her own time and not getting paid.