I agree with mahokid that the lack of a “front desk” of some sort makes it a bit awkward to know what to do when entering. I will say though that each time we have been there, the service and the food have been great. We were just there this past August for Sunday brunch to celebrate our anniversary. I think it depends on whether the owner Norman or the lead manager Marinella is working. When they are there, the service is good. When they are not there, the service can be spotty. Should not be that way.
.
