I'm a long-time skipper in the BVIs, chartering from perhaps 6 different companies over the years. The only one we ever had major problems with was contracting "owners time" on a 54' cat based in DYC (the "Malcoha"). Too many major problems to mention, but due to extremely poor basic maintenance of the boat, we required many service calls by DYC staff (who did a good job responding to us) and we lost 3 full days of sailing during a nine day cruise, plus daily aggravations. The agent for Owners Time in FL, plus the boat owner in NYC, has refused to compensate us for the ruined trip, and are hoping we will just go away. Beware.