Todd, The owners are the same but there is a women named Reina running things. I have never seen her before. The people I've dealt with in the past have been neutered.
That is so offensive.

I edited what may be offensive but it is pretty obvious there IS a MAJOR problem with Hertz SXM and how they are running the business now. One or two complaints, maybe an isolated case but this seems to be happening WAY TOO MUCH!