I was in need of my electric meter being replaced. A friend stood in line in Simpson Bay for almost 2 hours only to be told she had to file a report in Phillipsburg. So she did that. (but about 2 weeks after Irma, it had already been reported) Nothing got done. I finally called and was told they couldn't come out unless they had a phone contact. So, another friend helped out and said I could give GEBE his number. Not sure why they needed a number but my friend was finally called and told the meter was replaced. Had my electrician go out-wrong it wasn't replaced. I called again and was told the meter was fine since it was spinning according to tech. But, it was only working in some areas, not all. So there are phases and 2 phases were working-1 not. Finally they replaced my meter after 3 months. Shame on GEBE