We had reservations for 11/25-12/5 - outbound on Spirit and return on AA. Surprisingly, Spirit immediately provided a refund. AA said we would receive a credit that needed to be used by July �18. After reading other posts on this site I called AA again and the agent advised us to use the email request that you reference here. Within a few days we received a full refund. I�ve attempted to reach Mary�s Boon to request a refund but so far no response. I�ll keep trying as I�m sure the owners are extremely busy.
Thanks....Cathy
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