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#76118
11/24/2015 12:31 PM
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Joined: Apr 2009
Posts: 32
Traveler
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OP
Traveler
Joined: Apr 2009
Posts: 32 |
I made a car rental reservation on line with AAA a month ago for an early December rental and did not get a confirmation. I have since followed up twice without a reply. Does anyone know if AAA car rental is still in business? Any help would be appreciated.
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Joined: Jun 2005
Posts: 1,861
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Traveler
Joined: Jun 2005
Posts: 1,861 |
Check your junk mail folder.
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Joined: May 2008
Posts: 363
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Traveler
Joined: May 2008
Posts: 363 |
we just rented from AAA last week. When I made my reservation a while ago I never got a reply to my email so I called and reserved that way. Alan answered the phone both when I called to make the reservation and when I called to confirm.
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Joined: Aug 2000
Posts: 83,871 Likes: 3
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,871 Likes: 3 |
Definitely still in business, yes. As Bill said, it's possible the reply is in your spam filter, as some servers block email from SXM. Simple, just call them and confirm. Will take just a couple of minutes and will alleviate your concerns. US Skype number: 201-793-3667
Last edited by Carol_Hill; 11/24/2015 01:27 PM.
Carol Hill
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Joined: Dec 2004
Posts: 5,113 Likes: 2
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Traveler
Joined: Dec 2004
Posts: 5,113 Likes: 2 |
I agree it's probably an email issue. I have had similar issues in the past but I recently made a January reservation and got both a response email and a confirmation email with res number and dates. This is what I used... tripaaa@caribserve.net
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Joined: Aug 2000
Posts: 83,871 Likes: 3
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Traveler
Joined: Aug 2000
Posts: 83,871 Likes: 3 |
Caribserve is an address that is OFTEN blocked by email servers.
Carol Hill
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Joined: Dec 2004
Posts: 5,113 Likes: 2
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Traveler
Joined: Dec 2004
Posts: 5,113 Likes: 2 |
Might explain the problem but that IS his email address so I guess the only other option is to call
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Joined: Apr 2009
Posts: 32
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OP
Traveler
Joined: Apr 2009
Posts: 32 |
Thanks for the advice. I will give them a call.
Yenren
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Joined: Jan 2008
Posts: 520
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Joined: Jan 2008
Posts: 520 |
I booked two weeks ago and got a confirmation right away. Say Hi to Alian for me. A great guy!
_______________________
Working hard to be the best yacht bum I can be.
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Joined: Jan 2006
Posts: 978
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Traveler
Joined: Jan 2006
Posts: 978 |
I just had several email exchanges with Alain at AAA, and confirmed a rental this week.
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Joined: Jul 2006
Posts: 13,506
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Joined: Jul 2006
Posts: 13,506 |
I'm renting from them now, and spoke with Alain a couple of times yesterday, since someone whacked our bumper in a parking lot Monday night.
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Joined: May 2012
Posts: 681
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Joined: May 2012
Posts: 681 |
Sent my rental request for this winter to Alain, didn't bother me no immediate answer, saw this thread, checked my Junk folder and Alains auto reply was there! - an almost immediate reply to my request
So thanks for TTOL to remind me to check
Note - the last 2 yrs of rental with Alain, I used a gmail account - always got an immediate autoreply, then a follow up with my quote. This yr used a hotmail account, the hotmail account put the autoreply in it's Junk folder.
Perhaps that might account for the change
J&B
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